Get more from your JUCY road trip with Velocity Frequent Flyer!

Now when you hit the road with JUCY, you can earn Velocity Points along the way! Whether you're cruising in one of our campervans with friends or on that epic family adventure, you'll collect points with every booking*.

Those points add up quickly, bringing you closer to flights, upgrades, and all sorts of rewards. It’s the perfect way to make your road trip even more rewarding— so why wait? Start earning Velocity Points with JUCY today! 

The quick run down

To earn Points, all you need to do is add your Velocity number when you book your camper. You will earn 3 Velocity Points for every dollar spent and they’ll land in your Velocity account after you take your trip. And if you tend to forget the detail, you can add your Velocity member number after you pick up your vehicle. It just needs to be attached to your booking 24 hours before you return it back to us. Easy as!  

JUCY x Velocity Frequent Flyer partnership launch offer

Grab 10,000 bonus Velocity Points

Not a Velocity Frequent Flyer Member? 

Join now for free!

Frequently Asked Questions

1. How many Velocity Points will I earn for my JUCY booking?

For bookings made on or after 9 December 2024, current Velocity members can earn 3 Velocity Point per A$1 spent for a Campervan or Motorhome rental in Australia and New Zealand booked directly on the JUCY website or app or call centre booking channels.

Velocity Points are earned on the total booking value, including excess reduction and optional extras. Points are not earned on bond or security payments or on ancillary charges including any fuel charge, cleaning charges, repairs charges, accident excess charge, claim administration charge, roadside assistance call out charge, tolls or fines. 

Velocity Points can only be earned by the member when their first name and last name of the Velocity member match the primary booking holder / driver on the vehicle rental agreement and no other travellers are entitled to receive any Velocity Points. Velocity Points cannot be split between two or more members.

2. How do I earn Velocity Points for JUCY bookings?

To earn Velocity Points, you must be a current Velocity Frequent Flyer member and also the primary booking holder / driver on the JUCY booking. The booking must be made and confirmed on or after 9 December 2024. Velocity Frequent Flyer members must enter their valid Velocity Frequent Flyer number and first and last name at the time of booking a Campervan or Motorhome rental on the JUCY website or app or call centre booking channels or add their membership number by accessing their JUCY Account. You can access your account via the Check-in portal and entering it in the booking overview section up until 24 hours prior to the vehicle drop off date.

Please ensure your name on your Velocity Account matches the primary booking holder / driver on the vehicle rental agreement to earn Velocity Points. No other travellers are entitled to receive any Velocity Points. If you are not already a Velocity Frequent Flyer member, you can join for free here.

3. Are there any other exclusions on earning Velocity Points with JUCY?

• Velocity Points earn is not available on “Car Hire” or “Experiences” booked via the JUCY booking channel.
• Points will not be earned on bookings that are cancelled, refunded, or otherwise fail to eventuate.
• Points cannot be earned on bookings made through corporate, travel agents or third-party websites.
• Points are not earned on bond or security payments or on ancillary charges including fuel charges, cleaning charges, repairs charges, accident excess charge, claim administration charge, roadside assistance call out charge, tolls or fines.
• Points to be earned are finalised at the time of your vehicle return. You can see the amount of points you are estimated to earn within your account via the Check-in portal at any time.

4. I made a booking with JUCY and did not enter my Velocity number at the time of booking. Am I eligible for the Velocity Points?

Yes, you can still earn Velocity Points provided you made and received your booking confirmation on or after 9 December 2024 and are a Velocity member. As long as you are a Velocity member, and you add your membership number in your JUCY Account via the Check-in portal at least 24 hours prior to the vehicle drop off date.

5. If I change my JUCY booking, can I still earn Velocity Points?

If a change is made to a Campervan or Motorhome rental, you will still be eligible for earning Velocity Points if you stay within the Campervan or Motorhome vehicle category.

If you downgrade from a Campervan or Motorhome to a Car Rental, you will not be eligible for Velocity Points.

6. If I cancel my JUCY booking or it is refunded, will I still earn any applicable Velocity Points?

No Velocity Points will be earned on bookings that are cancelled, refunded, or otherwise fail to eventuate. 

7. How soon will my Velocity Points appear in my Velocity Frequent Flyer account?

Velocity Points are usually issued to the applicable Velocity account within 30 days after the rental is completed and the vehicle is returned to JUCY.

8. Can I earn Velocity Points on an Eligible JUCY booking after I start the applicable travel? 

Yes. As long as you are a current Velocity member and your booking was made and confirmed on or after the 9^th December 2024, you add your membership number in your JUCY Account via the Check-in portal at least 24 hours prior to the vehicle drop off date.

9. Are there any other exclusions that I need to be aware of for earning Velocity Points?

We encourage you to review the full JUCY Terms and Conditions for this offer and any applicable exclusions.

10. Who do I contact for assistance with my Velocity Points queries in relation to my JUCY booking? 

Please Contact Us at JUCY Customer Support team.

Terms and Conditions 

T&C goes here